The Kett team has been in operation for over 70 years, and we’ve seen a lot in that time. But nothing could have prepared us for when an existing client acquired another company and found one of our moisture sensors buried deep in their inventory.
The client was looking to discover whether or not they could use this instrument in their new operations. There was some doubt on the client’s part, as the sensor sat idle for years and was more than 25 years old. They sent us the instrument for examination and service.
And when we received the instrument? We turned it on, and everything was fully operational. It was in proper working order, just as it was the day it was manufactured.
If that’s not a testament to the enduring quality of Kett’s instruments, nothing is.
Kett’s testing instrumentation is built to stand the test of time. Here’s how.
Our Engineering Philosophy: Longevity Is Everything
Kett was founded in 1946 by a group of engineers committed to quality. Since then, we’ve retained our original goals to offer laboratory-quality, durable instruments that can be used by anyone on your staff in various environments.
As part of this mission, we don’t believe in “planned obsolescence.” While we continually strive to improve our instruments, we also have a great track record with the instruments our clients and customers are currently using. Many of these instruments are still in operation after over 40 years of continual use in all kinds of conditions.
Here’s another thing we believe: Our instruments should be easy—and even enjoyable—to use. This is because great instruments are more likely to be used more often, which helps you better your development and manufacturing process. We also work very hard not to add too many “bells and whistles,” extra features you don’t need that add to the complexity of your instrument and could lead to issues down the road.
We attribute the longevity of our instruments to these tenets: Durable instruments built to last.
Field Tested. Field Ready.
Our clients and customers use their instrumentation worldwide in all kinds of conditions, including frigid temperatures and rainy, snowy, and icy weather. The world doesn’t stop in the winter months, and our customers must continue to do things like pour concrete when it’s cold. Harvest Determiners like our OT300 Automatic Harvest Determiner must provide accurate results long after the first frost.
For these reasons, ruggedness is inherently part of the design of each of our instruments. Not only are our instruments made with the specific goal of being field ready, but they are also engineered to provide reliable test results in these instances. Take, for example, our HI520-02 Concrete and Mortar Moisture Meter, which allows users to track the moisture content of concrete reliably as it cures and hardens despite cold temperatures.
What this means for our customers is that no matter the conditions, they can trust our instruments—even when they are transported from place to place and used heavily for years.
Kett’s Total Care Solution Package
At Kett, we’re deeply involved in the communities we serve. We know that the labs and plants we work with search for test instrumentations that:
- Are right for their specific applications and provide repeatable, consistent, and reproducible results
- Are strong enough to stand up to harsh environments and constant handling from employees
- Are supported by suppliers who offer help with installation, calibration, and training, as well as ongoing support
But finding instruments that check all of these boxes can be challenging. It’s no wonder many of our clients come to us frustrated with too much time and money wasted on trusting inaccurate measurements or choosing the wrong instrumentation.
That’s why Kett offers the Total Care Solution. One of the biggest ways we ensure that our instruments stand the test is by investing time in you upfront. We immerse ourselves in your industry, learn your unique needs, and detail an application solution that truly works for your processes. After this, we help you calibrate your solutions and train your operators so you can always trust your readings and results—all at no additional charge.
Issues with Kett instruments are rare. After all, each instrument is designed and built to last in the field, in the lab, and in many cases, in extreme conditions. However, we guarantee repairs or loaner instruments in 24 hours or less should you encounter an issue. That way, you can continue operations as normal for years (and even decades).
Moreover, our Total Care Solution covers performance guarantees, quick support guides, and ongoing consultation and support—everything you need to ensure your Kett instruments work for you year after year. The bottom line? If our instruments don’t meet your expectations, you don’t pay. A Kett instrument is a one-time investment.
Are you ready to see what Kett can do for you? We’ll work with you to find the perfect solutions for your processes, help you implement them, and then offer support for as long as you need us. We’ve been around for 70+ years and intend to stick around, helping customers like you, for at least 70 more.
